Category: Articles

Importance of Enterprise Customer Onboarding

Introduction Sales people celebrate when they close a big enterprise client. It makes sense, often, enterprise deals take a while to complete. The signed agreement should be celebrated. But those of us on the customer success side know there is a lot more work ahead. For the customer onboarding and implementation teams, the real work […]

The Sandler Sales Methodology: What The Heck Is It?

Written by Gal Deitsch – Co-founder and CPO @ Aligned Introduction For most, Mr Sandler was just the neighbor who lived down the road and didn’t like you on his grass. For those in B2B sales, you know Sandler has less to do with bothering old men, and more to do with making good relationships…sometimes […]

15 Best User Onboarding Tools

Introduction In the modern digital landscape, customer and user onboarding isn’t just a step – it’s the opening number in the dazzling dance of your customer relationship. Miss a beat, and you might just lose your partner. But choreograph it right, and you’ll set the stage for a performance that’s both captivating and enduring for […]

Aligned Achieves SOC 2 Compliance: Solidifying our position as a trusted provider of enterprise-level secured solutions

Introduction At Aligned, we are incredibly excited to share the news of our recent achievement: SOC 2 Type II compliance. This milestone reaffirms our unwavering commitment to upholding the highest standards of data security for our esteemed customers. By obtaining this accreditation, in line with the stringent American Institute of Certified Public Accountants (AICPA) standards […]

17 SaaS Sales Metrics: Unveiling the Secrets to Revenue Growth

Introduction This whole Software-as-a-Service (SaaS) industry is pretty damn competitive – forget World Cups and the Olympics, this is where we should be getting medals! Because of this, data-driven decision-making is paramount. By leveraging the power of SaaS sales metrics and SaaS operating metrics, like Monthly Recurring Revenue (MRR) for example, companies can gain valuable […]

Customer Success Onboarding: Everything You Need to Know

Written by Harriet Shakked – Director of Customer Success @ Aligned Introduction In today’s fiercely competitive business world, achieving rapid business growth depends on how well you can scale your customer success team. Scaling customer success onboarding means providing the right support and guidance to new customers throughout their customer journey, leading to higher satisfaction, […]

Tips on closing a sale: 10 steps to success

Written by Daniel Ryan – Founding AE @ Aligned Introduction Let’s be honest. There’s a reason why we didn’t go into law or figure skating. We love the chase. And we love closed wons. We know that closing a sale is the pivotal moment that defines the success of every sales interaction. By employing the […]

Customer Onboarding Success Metrics: What They Are and Why They Matter in B2B Sales

Written by Gal Deitsch – Co-founder and CPO @ Aligned Introduction As customer success professionals, we understand the importance of ensuring our customers have a seamless onboarding process that drives long-term success. To achieve this, it is crucial to track and analyze customer onboarding  metrics to gain valuable insights that can help us tailor our […]

Exploring Buyer Enablement: Definition, Benefits, and Best Practices

Written by Gal Deitsch – Co-founder and CPO @ Aligned Introduction Unlocking new heights in your sales journey requires more than just googling “how to be the best seller”.  It’s about going out there in the world and make sh*t happen. And that’s what I did. I went out there, and made all the sh*t […]

Sandler vs. MEDDIC: How Buyers Want To Be Sold To (A Salesman’s Opinion)

Written by Daniel Ryan – Founding AE @ Aligned Introduction We’ve heard rumors about this vicious debate that takes place during the salespeople’s lunch hour. (In our marketing heads, tuna sandwiches are flying around, and flat cola is being passionately flung into faces). So we asked our top salesman, Daniel Ryan, to do our job […]